Audi, Volkswagen, Seat & Skoda radio shows SAFE 2? Here's how to unlock it

What does SAFE 2 mean on VW Group radios?

Audi, Volkswagen, Seat and Skoda radios display SAFE 2 (sometimes written as SAFE code 2) when the security system detects repeated incorrect PIN entries. It is a stronger lock than the regular SAFE message and it appears after moving the radio between cars, disconnecting the battery or entering the wrong digits during the unlock procedure.

The lock is deliberate: it stops thieves from brute forcing the code. For owners searching for answers such as "audi radio safe" or "vw radio safe code 2", the good news is that the unit will unlock again as soon as you wait out the timeout and provide the correct four-digit code.

SAFE, SAFE 2 and SAFE 1000 — what is the difference?

• SAFE appears after a power loss and clears immediately once the correct code is entered.
• SAFE 2 means two incorrect attempts were made. The radio blocks the keypad for roughly 30–60 minutes while the ignition and radio stay on.
• SAFE 1000 is the all-clear signal: once the countdown ends, the wording changes from SAFE to "1000", meaning the radio is waiting for you to type the four-digit PIN.
• Code 2 SAFE is just another label for the SAFE 2 lockout. Many drivers assume it asks for a different code, but the radio still expects the same security PIN after the timeout.

If the display refuses to switch from SAFE to "1000", or if the SAFE 2 message keeps reappearing, contact an authorised service centre. Persistent lockouts sometimes require the radio to be checked and verified against factory data.

Step-by-step: how to exit SAFE 2

1. Turn the ignition key to the accessory or on position, power on the radio and leave the unit running. Do not disconnect the battery while you wait.
2. After 30–60 minutes the SAFE 2 text will switch to a numeric prompt such as "1000" or the four dashes used on Audi systems. The countdown restarts if the radio loses power.
3. Enter the correct code using the preset buttons. Confirm by pressing and holding the appropriate key combination for your model (e.g. "OK", "AS"or "SCAN" + "MODE").
4. If the screen still says SAFE 2, double-check the serial number and code before trying again. Another incorrect guess will force another hour-long wait.

Where to find the correct unlock code

• Check the service book or radio passport supplied with the vehicle. Many dealers stamp the PIN there when the car is delivered.
• Inspect the radio casing for the serial number (for example a label starting with "VWZ" or "AUZ"). The code itself is never printed on the housing, but you need the serial to recover it.
• Contact an authorised Audi, Volkswagen, Seat or Skoda service desk with proof of ownership. They can retrieve the code from the factory database.
• Order the code online from trusted specialists such as www.radiocodes.co. Take a clear photo of the serial sticker and keep it for verification in case you need support; delivery emails usually arrive within minutes.

Brand-specific tips

Audi: Most Concert and Symphony units accept the code only when the display shows "1000". Use the numbered preset buttons and confirm with "SCAN" +"RDS". Leaving the radio powered during the wait is critical.

Volkswagen: Models that flash "SAFE 1000" expect you to rewrite the digits until the display matches the real PIN. Holding "OK" or "SEEK" locks in the entry.

Seat & Skoda: The procedure mirrors Volkswagen units. If you recently swapped the radio between vehicles, make sure the serial number on the casing matches the VIN covered by your paperwork before requesting the unlock service.

Frequently asked questions

How long do I have to wait after SAFE 2? Expect at least 30 minutes and up to 60 minutes for some RCD and RNS units. Leaving the radio on uninterrupted shortens the wait.

Why does the display show SAFE 2 immediately? The radio remembers previous incorrect attempts. If you disconnected the battery while it was locked, it will resume the timeout the next time you power it up.

Can I guess the code? No. Every incorrect try resets the timer and some units double the wait. Always confirm the serial number before requesting the unlock code so you only need to enter it once.